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MSRASJT6-034

You are an FY2 doctor in general practice. You recently discussed a ‘do not resuscitate’ form with a patient with end stage Heart failure at his request.  During your final week of GP placement, his wife calls the practice and tells the reception team that she wishes to make a formal complaint against you as she feels you are ‘giving up’ on him.

Choose the three most appropriate actions to take in this situation:

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