You are an FY2 doctor in Paediatrics. You are speaking to the mother of a 7 year old boy with constipation. She feels that her concerns about his chronic constipation are not being taken seriously. The medical team feel this is dietary related and have asked you to discuss his diet again with her prior to discharge. She tells you she believes her concerns are being dismissed. You are aware that his mother is prone to making complaints against medical staff. Do you:
Rank the following actions in order from the most appropriate (1) to the least appropriate (5) in this situation.